When was Karwan founded?

Karwan was founded in 2018 by Abhishek Agarwal, starting from a rooftop storeroom with an initial investment of just ₹5,000. Within the first year, Karwan reached an annual revenue of ₹3 crore.

Where is Karwan based?

Karwan is headquartered at Unit 724-726, Spaze iTech Park, Tower-A, Sector-49, Sohna Road, Gurgaon, Haryana – 122018, India.

Is Karwan an Indian brand?

Yes. Karwan is a 100% Indian D2C brand, founded in Gurgaon in 2018. Trusted by 2 million+ customers across India with pan-India COD and free delivery on prepaid orders.

Does Karwan offer Cash on Delivery?

Yes. Karwan offers Cash on Delivery (COD) pan-India. Free delivery is available on all prepaid orders. Returns are accepted within 7 days of delivery.

Karwan was founded by Abhishek Agarwal in 2018 in Gurgaon. He started with just ₹5,000 and grew it to ₹3 crore revenue in year one and 2M+ customers by 2025.

What products does Karwan sell?

Karwan sells MagSafe phone cases, GaN chargers (45W–65W), 100W USB-C cables, 10000mAh MagSafe wireless power banks, and wireless accessories for Nothing Phone, iQOO, Realme, iPhone, and Samsung.

How did Karwan grow to 2 million customers?

Karwan grew by focusing on product quality and customer trust, expanding to Amazon, Flipkart, and Myntra with COD and free delivery pan-India.

Is Cash on Delivery (COD) available on all orders?

COD is available only on prepaid orders where Cash on Delivery is explicitly enabled as a payment option at checkout. COD availability may vary by pincode, order value, or product category.

What is the return policy for phone cases?

Phone cases and covers have a 3-day return window from the date of delivery. GaN chargers, USB-C cables, power banks, and all electronics are not eligible for return but are eligible for replacement within 3 days of delivery for defective or damaged units only, subject to a valid pre-opening unboxing video.

Is an unboxing video required for returns?

Yes. An unboxing video must be recorded before opening the package. This is a strict pre-condition — no return or replacement request will be initiated or processed without it. The video must show the sealed parcel, the unboxing process, and the product as received. Videos recorded after the package is already open will not be accepted.

How long does it take to get a refund?

Once the returned product is received and inspected, refunds are processed to the original payment method within 5–7 business days. COD order refunds are credited to a bank account provided by the customer.

What if I receive a damaged or defective product?

Report damaged or defective products within 48 hours of delivery with your pre-opening unboxing video and photographs. The unboxing video must have been recorded before the package was opened. We will arrange a replacement or full refund at our discretion.

Which court has jurisdiction for disputes?

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurgaon, Haryana, India.

What is Karwan's return policy for phone cases?

Phone cases and covers have a 3-day return window from the date of delivery. The product must be unused, in original packaging, and a valid pre-opening unboxing video must be submitted before initiating the request.

Can I return a charger or power bank from Karwan?

GaN chargers, USB-C cables, power banks, and all electronics are not eligible for return. However, they are eligible for replacement within 3 days of delivery if found defective or damaged, subject to a valid unboxing video and inspection.

Is an unboxing video required for returns or replacements?

Yes, an unboxing video is mandatory for all return and replacement claims. The video must be recorded BEFORE opening the package, showing the sealed parcel and the unboxing process. It must be submitted before a return or replacement request can be initiated. Claims without a pre-opening unboxing video will be rejected.

How long does a refund take from Karwan?

Refunds are processed within 5 to 7 business days after the returned product is received and inspected. Prepaid orders are refunded to the original payment method. COD orders are refunded to a bank account provided by the customer.

Can I cancel my Karwan order?

Orders can be cancelled before dispatch. Email customersupport@karwan.in with your order ID. Once shipped, cancellations are not possible and the standard return process applies.

What if I receive a damaged or wrong product from Karwan?

Report the issue within 48 hours of delivery by emailing customersupport@karwan.in with your order ID, unboxing video, and photographs. We will arrange a replacement or full refund.

Is shipping free on Karwan?

Shipping is free on all prepaid orders (card, UPI, net banking, EMI) with no minimum order value. COD orders attract a shipping charge which is displayed at checkout and is non-refundable.

How long does Karwan take to deliver?

Delivery timelines from the date of dispatch: Metro and Tier-1 cities (Delhi NCR, Mumbai, Bangalore, etc.) — 2 to 4 business days. Tier-2 and Tier-3 cities — 4 to 7 business days. Remote and Northeast areas — 7 to 12 business days.

Which courier partners does Karwan use?

Karwan ships via Shiprocket, Delhivery, and other carrier networks depending on location and order type. The courier partner is assigned at the time of dispatch.

What happens if my pincode is not serviceable?

It is the customer's responsibility to verify pincode serviceability before placing an order. Karwan bears no responsibility for non-delivery to unserviceable pincodes. For prepaid orders, a refund is initiated after deducting any shipping charges incurred. COD orders are cancelled with no refund.

What if I provide a wrong address?

Karwan bears no responsibility for non-delivery due to an incorrect or incomplete address. For prepaid orders returned due to wrong address, a refund is processed after deducting forward and reverse shipping charges. COD orders are cancelled with no refund.

What if my Karwan order is lost in transit?

If there is no delivery scan or tracking update for more than 10 business days after dispatch, contact customersupport@karwan.in. Karwan will investigate with the courier partner and resolve within 7 to 10 business days via replacement or refund.

Karwan Immortal Dual Layer iPhone 14 Pro Max Rugged Back Case - Karwan

1 7

Karwan Immortal Dual Layer iPhone 14 Pro Max Rugged Back Case

Rs. 899.00

Rs. 499.00

Color: Black

Product variants

Use Code KAR10 and get 10% OFF

Product Details +

Unmatched protection meets everyday durability. The Karwan® Immortal Dual-Layer Case is built for users who demand rugged strength without compromising on style or grip.

Engineered to handle drops, slips, and everyday impacts with confidence, its rugged dual-layer construction combines a shock-absorbing TPU inner layer with a tough polycarbonate outer shell to deliver certified military-grade protection.

Drop-tested up to 10 feet, this case guards your device against accidental falls and harsh conditions. Raised bezels shield your screen and camera from scratches and surface damage, while the textured matte finish enhances grip for secure everyday handling.

Strong protection. Bold design. Reliable performance.

What Stands Out

Military-Grade Strength: 10ft drop-tested protection (MIL-STD-810H standard)
Dual-Layer Defense: TPU inner cushioning + rigid polycarbonate outer shell
Enhanced Grip: Rugged anti-slip texture for confident handling
All-Round Safety: 1.5mm raised bezels for screen and camera protection
Tough Yet Sleek: Matte textured finish with reinforced corners

Specifications +

Drop Protection: Certified 10ft drop-tested build
Material: Shock-absorbing TPU inner + polycarbonate outer shell
Design: Rugged back cover with reinforced corner protection
Finish: Matte textured anti-slip surface

Compatibility +

Designed for supported iPhone and Android models
Precise cutouts for ports, buttons, and speakers
Supports wireless charging
Easy access to all device functions

Delivery & Returns +

Ships within 2–3 working days
Free shipping across India
Cash on Delivery available
Easy returns and hassle-free exchanges as per policy

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Frequently Asked Questions

Find answers to common questions about our products

Does a rugged dual-layer phone case really provide effective protection against accidental drops and daily impacts?

Yes, a rugged dual-layer phone case is specifically designed to absorb and disperse impact during accidental drops. The inner shock-absorbing TPU layer cushions the phone, while the hard outer shell adds structural strength. This combination helps reduce the risk of internal and external damage during everyday bumps and falls.

How important is military-grade drop protection in a phone case for everyday use?

Military-grade drop protection means the case has been tested to withstand repeated drops from significant heights. For daily use, this level of protection adds extra peace of mind, especially if you frequently carry your phone outdoors, travel often, or have an active lifestyle. It ensures stronger durability compared to standard slim cases.

Do raised bezels actually help protect the screen and camera from scratches and cracks?

Yes, raised bezels create a slight elevation around the screen and camera area. This prevents direct contact with flat surfaces when the phone is placed face down or laid on its back. As a result, the risk of scratches, cracks, and lens damage is significantly reduced during everyday use.

Can a heavy-duty protective phone case offer strong grip and comfort without feeling too bulky?

A well-designed heavy-duty phone case can provide strong grip and protection without excessive bulk. Textured surfaces and reinforced corners improve handling and reduce slips, while a balanced design ensures the case remains comfortable to hold and carry daily.