FIND ANSWERS TO YOUR MOST COMMON QUERIES

FAQs at Karwan

1. How can I track my Karwan order?⌄
  • After placing your order, you’ll receive a confirmation message.
  • Once shipped, you’ll get a tracking ID.
  • Track Order
2. Can I update my shipping address or contact number?⌄
Email: customersupport@karwan.in
3. Is it possible to cancel my order?⌄
Contact support before shipping.
4. Is warranty required to avail support?⌄
We still try to help even if not registered.
5. How can I claim warranty service?⌄
Email: customersupport@karwan.in
6. What is not covered under warranty?⌄
  • Physical damage
  • Water damage
  • Misuse
7. What is the standard delivery time?⌄
3 to 4 working days.
8. When will my order be dispatched?⌄
Within 1 working day.
9. What types of products does Karwan offer?⌄
Mobile accessories like covers, cables, chargers.
10. Are Karwan products good quality?⌄
Yes, made with quality materials.
11. Are your chargers safe for phones?⌄
Yes, safe and reliable.
12. Do your cables support fast charging?⌄
Yes (depends on model).
13. Are mobile covers strong?⌄
Yes, protects from scratches and drops.
14. Do Karwan products come with warranty?⌄
Yes, 1-year warranty.
15. What does warranty cover?⌄
Manufacturing defects.
16. What is not covered under warranty?⌄
  • Damage
  • Water
  • Misuse
  • Unauthorized repairs
17. How can I claim warranty?⌄
Contact support with invoice.
18. Can I get replacement for defective product?⌄
Yes, as per policy.