Refund & Return policy
Karwan (K Styles India Pvt Ltd) Return Policy
At Karwan.in, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your mobile phone case, we offer a straightforward return policy for your convenience.
Return Policy:
1. Eligibility for Return:**
- You may return any mobile phone case purchased from Karwan.in within 3 days of the delivery date.
- The item must be in its original condition, unused, and with all original packaging and tags intact.
2. Return Process:**
- To initiate a return, please contact our customer service team at [Customer Service Email] within 3 days of receiving your order.
- Provide your order number, the reason for the return, and any relevant details regarding the issue with the product.
3. Return Shipping:**
- Once your return request is approved, our customer service team will provide you with the return shipping address and instructions.
- You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure that your return is received.
4. Inspection and Refund:**
- Upon receiving your returned item, we will inspect it to ensure it meets the return eligibility criteria.
- If the item is approved for return, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
- If the item is not approved for return, we will notify you and return the item to you at your expense.
5. Non-Returnable Items:**
- Items that have been used, damaged, or altered in any way are not eligible for return.
- Custom or personalized items are not eligible for return unless they arrive damaged or defective.
Contact Us
If you have any questions or need further assistance with your return, please do not hesitate to contact our customer service team at customersupport@karwan.in or +918448220477. We are here to help!
Thank you for shopping with Karwan.in. Your satisfaction is our priority.
