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Karwan (K Styles India Pvt Ltd) Privacy Policy

Effective Date: June 7, 2024

1. IntroductionWelcome to Karwan. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website, mobile applications, and other online products and services (collectively, the "Services") or when you otherwise interact with us.

2. Information We Collect**

2.1 Information You Provide to Us**
- Account Information:** When you create an account, we collect your name, email address, password, and other registration information.
- Order Information:** When you make a purchase, we collect information related to your order, such as your name, shipping address, billing address, payment information, and details of the products you ordered.
- Customer Support:** If you contact us for support or to ask questions, we may collect information such as your name, email address, phone number, and the content of your communication.

2.2 Information We Collect Automatically**
- Usage Information:** We collect information about your use of our Services, such as the pages you view, the links you click, and the time you spend on our website.
- Device Information:** We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information:** We may collect information about your location if you provide your consent. You can disable location services at any time in your device settings.

2.3 Information We Collect from Other Sources**
- Third-Party Services:** We may receive information about you from other sources, such as social media platforms, and combine it with information we collect through our Services.

3. How We Use Your Information**

3.1 To Provide and Improve Our Services**
- Process your transactions and manage your orders.
- Provide customer support and respond to your inquiries.
- Personalize your experience and present products tailored to your interests.

3.2 To Communicate with You**
- Send you updates, newsletters, marketing materials, and other information that may be of interest to you.
- Notify you about changes to our policies or services.

3.3 For Security and Compliance**
- Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.
- Comply with legal obligations and enforce our agreements.

4. Sharing Your Information**

4.1 With Service Providers**
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, customer support, and data analysis.

4.2 With Business Partners**
We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 For Legal Reasons**
We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).

4.4 In Business Transfers**
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Your Choices**

5.1 Account Information**
You can update, correct, or delete your account information at any time by logging into your account or contacting us.

5.2 Marketing Communications**
You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

5.3 Cookies and Tracking Technologies**
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly.

6. Security**

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Children's Privacy**

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or through our Services. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised Privacy Policy.

**9. Contact Us**

If you have any questions about this Privacy Policy, please contact us at:

Karwan Customer Service 
Email: customersupport@karwan.in  
Address: Unit no 524-A 5th Floor, Universal Trade Tower, Sector-49, Sohna Road Gurgaon

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This Privacy Policy is intended to comply with applicable laws and regulations and may be updated as necessary to ensure compliance.